Paul Smith, Executive Chairman, is responsible for Offshore services and Group Marketing.

Harvey Nash Vietnam - A safe port in a storm

Although I live on the River Hamble, I don’t get out on the water as much as I would like. I certainly don’t have the qualifications of a master yachtsman… but I do understand, and enjoy using, the terminology!

That is why I’m choosing to blog on the importance of finding a safe port when a storm hits. It is very difficult to argue that the Indian outsourcing industry isn’t in the middle of such a storm at the moment.

Even the largest outsourcing providers have been hit by the global downturn. However, it is the extremely high profile Satyam fraud, and a number of other recent incidents, that have created uncertainty and mistrust about the integrity of outsourcing to India.

In the past this has not necessarily been a fair assessment, but serious damage has been done to brand India in the past few months. According to FT.com “The main lesson from Satyam is that when doing business in India, companies can no longer rely on spoon-fed figures derived from a Google search by an analyst and a few meetings with management.” *

Now, more than ever, industry analysts are saying that due diligence is vital before making a decision to outsource to India. Part of that due diligence should be to look at alternative outsourcing hubs that can compete on cost savings with India, but give peace of mind too.

Harvey Nash has been providing software development outsourcing and BPO services in Vietnam for over ten years. Through investments in education and market reforms, Vietnam has built a safe haven for software and BPO clients who, understandably, want absolute confidence in an offshore software development partner.

Harvey Nash benefits from having a significant 100% owned outsourcing division with outsourcing centres in UK, USA, Europe and Vietnam. Clients can be secure with contracts written by a successful UK listed company with a reputation for quality, trust and transparency.

We also have the scale to manage large and complex requirements. With over 2500 IT highly skilled professionals available we believe Vietnam offers a real safe haven in uncertain times. Since we began working in Vietnam it has been our mission to ensure your IP is protected, your data is safe, your confidentiality is maintained and your investment will be secure.

Cost competitiveness is always important in our industry, but if you ask those CIOs caught up in the Indian scandals, I wonder what price they would now put on securing peace of mind?

If you want to contact me directly to talk about the Harvey Nash outsourcing capability please email paul.smith@harveynash.com

To learn more about Vietnam as a reliable outsourcing hub click here.

* To view the full article on FT.com click here.

January 26, 2009 11:53 AM | Permalink